Support
Ongoing maintenance, updates, and technical support
Software needs upkeep like any building. Security patches, updates, performance tuning. The annual inspection that catches the small leak before it floods. Three plans, billed monthly, cancel with 30 days notice, and hourly work for the jobs too small to quote.
Support Services
Website Maintenance: Plus
Standard plus five hours a month, priority response, and a quarterly speed and SEO pass.
Everything in Standard
5 hours of changes
Priority response
Quarterly speed and SEO pass
$650/mo
monthly
5 support hours included
Priority response time
$125/hr overage rate
Monthly billing cycle
$500/mo
monthly
Everything in Basic
2 hours of content or code changes
Same-week response
Performance check quarterly
$350/mo
monthly
Website Maintenance: Basic
Updates, backups, uptime monitoring. The annual inspection, monthly.
Security and dependency updates
Weekly backups
Uptime monitoring
Monthly report
$150/mo
monthly
Hourly Work
Small fixes, updates, and one-off tasks, billed by the hour. Estimate before we start, one-hour minimum.
One-hour minimum
Estimate before we start
Billed only for time used
Fixed quote if it grows
$125/hr
hourly
Need Help with Support?
Not sure what you need? Tell us what's broken or what you want built, and we'll point you at the right service.
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